Effective date: January 1, 2026
Roof Repaire Freeport has been serving homeowners in Freeport, New York since 2005. We respect your privacy and want you to understand how we collect, use, and protect your personal information. This Privacy Policy explains what we do with the information you share with us when you visit our website or contact us about roofing services.
Information We Collect
When you contact us through our website, call us, or request a quote, we collect information that helps us serve you. This includes your name, phone number, email address, and the address where you need roofing work.
We also collect details about your roofing project, such as the type of problem you are experiencing, the age of your roof, and any other information you choose to share with us.
Like most websites, we automatically collect certain technical information when you visit. This includes your IP address, browser type, device type, and pages you view on our site.
How We Use Information
We use your contact information to respond to your inquiries, schedule estimates, and communicate with you about your roofing project. If you request a quote, we use your address to assess your roofing needs.
We may use your email or phone number to send you appointment reminders, follow-up messages about work we performed, or occasional updates about our services. You can opt out of marketing messages at any time.
We use technical information from our website to improve our site, understand how visitors use it, and make sure it works properly on different devices.
Cookies and Tracking
Our website uses cookies and similar tracking technologies to enhance your browsing experience. Cookies are small text files stored on your device that help us remember your preferences and understand how you interact with our site.
You can control cookies through your browser settings. Most browsers allow you to refuse cookies or alert you when cookies are being sent. If you disable cookies, some parts of our website may not function properly.
We use both session cookies (which expire when you close your browser) and persistent cookies (which stay on your device until deleted) to improve our services.
Analytics and Third-Party Tools
We use third-party analytics tools, such as Google Analytics, to help us understand how visitors use our website. These tools collect information about your browsing behavior, including pages visited, time spent on the site, and how you arrived at our site.
These analytics providers may use cookies and similar technologies to collect this information. The data we receive is aggregated and does not personally identify you.
We may also use third-party services for scheduling, customer communication, and payment processing. These providers have their own privacy policies that govern how they handle your information.
Data Sharing and Disclosure
We do not sell, rent, or trade your personal information to third parties for marketing purposes. We share your information only as needed to provide our services and run our business.
We may share your information with trusted service providers who help us operate our website, schedule appointments, or process payments. These providers are contractually obligated to protect your information and use it only for the services they provide to us.
We may disclose your information if required by law, such as in response to a court order, subpoena, or other legal process. We may also disclose information to protect the rights, property, or safety of Roof Repaire Freeport, our customers, or others.
Data Retention
We keep your personal information for as long as needed to provide our services and fulfill the purposes described in this policy. This includes retaining your contact information and project details so we can respond to future service requests or warranty claims.
When we no longer need your information, we securely delete or anonymize it. If you ask us to delete your information, we will do so unless we are required to keep it for legal or business reasons.
Data Security
We take reasonable steps to protect your personal information from unauthorized access, use, or disclosure. These steps include using secure connections on our website, limiting access to your information to employees who need it to do their jobs, and storing data on secure servers.
No method of transmission over the internet or electronic storage is completely secure. While we work hard to protect your information, we cannot guarantee absolute security.
If you have reason to believe your interaction with us is no longer secure, please contact us immediately using the information at the bottom of this page.
User Rights
You have the right to access the personal information we hold about you. You can also ask us to correct any inaccurate information or delete your information, subject to certain legal exceptions.
If you have received marketing messages from us and no longer wish to receive them, you can opt out by following the instructions in the message or by contacting us directly.
To exercise any of these rights, please contact us using the phone number or email address below. We will respond to your request within a reasonable timeframe.
Children's Privacy
Our website and services are intended for adults. We do not knowingly collect personal information from children under the age of 13.
If you believe we have inadvertently collected information from a child under 13, please contact us so we can delete that information promptly.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. When we make changes, we will update the effective date at the top of this page.
We encourage you to review this policy periodically to stay informed about how we protect your information. Your continued use of our website or services after we post changes means you accept the updated policy.